WPFixit

Care plans

WordPress care without the maintenance overhead

Starter covers routine maintenance. Pro adds managed hosting and 60 minutes of technical help each month. Commerce care plan includes 90 minutes of technical help each month and specialist care for an agreed store, membership or community stack. Prices come from the store.

Choose a care plan Explore all services

All prices are in US dollars (USD).

Starter Care

Essential WordPress maintenance

Keep your website updated, monitored and maintained without managing the technical work yourself.

 

  • WordPress, theme and plugin updates
  • Uptime monitoring and notifications
  • Backup monitoring
  • Malware and vulnerability scanning
  • Routine security and performance checks
  • Monthly maintenance reports
  • Hosting available separately
See what's included

Pro Care

Hosting, maintenance & technical support

Complete WordPress care with managed hosting and dedicated monthly technical assistance.

 

  • Everything in Starter
  • Managed hosting for one eligible website
  • Free standard migration with hosting
  • 60 minutes of support and development monthly
  • Minor content edits within included time
  • Enhanced security and performance checks
  • Selected premium tools where licensed
  • Priority support handling
See what's included

Commerce care plan

Specialist care for business-critical websites

Advanced WordPress care for online stores, subscriptions, membership platforms and communities.

 

  • Everything in Pro
  • 90 minutes of support and development monthly
  • Approved WooCommerce/membership plugin-stack care
  • WooCommerce Subscriptions support
  • Eligible BuddyBoss community maintenance
  • Up to two agreed critical workflow checks monthly
  • Commerce/membership compatibility oversight
  • Specialist monthly reporting
  • Managed hosting for one eligible website
See what's included

Managed hosting for one eligible website is included with Pro Care and Commerce care plan. Prefer your current hosting provider? You can keep it — your plan price stays the same.

Custom & Complex Website Care

Advanced WordPress websites deserve tailored care.

Pricing: Custom quote

Request a Custom Care Quote

Agency & White-Label Support

From $59/site/month

White-label WordPress maintenance, updates, monitoring and security checks for your clients.

Minimum 5 eligible websites under maintenance. Final pricing depends on portfolio size and complexity. Hosting and development quoted separately.

Discuss an Agency Partnership

Compare

Three care plans

Each column is explicit. Prices follow the billing choice and come from our store.

Starter Care

Essential Maintenance

  • WordPress core, theme and plugin updates
  • Post-update compatibility checks
  • Maintenance-caused fixes
  • Uptime monitoring
  • Monitoring alerts and notifications
  • Update monitoring and notifications
  • Backup monitoring
  • Malware scanning
  • Known vulnerability checks
  • Routine security reviewsBasic
  • Performance checksBasic
  • Monthly maintenance reportsBasic

Hosting & Tools

  • Managed WordPress hostingOptional, paid
  • Standard migrationFree with WPFixit hosting
  • SSL with WPFixit hostingIncluded with applicable hosting
  • Staging environmentWhere available
  • Selected premium pluginsNot included

Support & Development

  • Technical support and developmentNot included
  • Minor content editsSeparately quoted
  • Priority support handlingStandard
  • Unused support time rolloverNot applicable

Specialist Care

  • WooCommerce and subscription maintenanceNot included as dedicated specialist care
  • Membership and BuddyBoss maintenanceNot included as dedicated specialist care
  • Critical workflow checksNot included

Additional Services

  • Full malware removalSeparately quoted
  • Major development or redesignSeparately quoted
  • Complex integrationsCustom quote
  • Websites coveredOne eligible WordPress installation

Pro Care

Essential Maintenance

  • WordPress core, theme and plugin updates
  • Post-update compatibility checks
  • Maintenance-caused fixes
  • Uptime monitoring
  • Monitoring alerts and notifications
  • Update monitoring and notifications
  • Backup monitoring
  • Malware scanning
  • Known vulnerability checks
  • Routine security reviewsEnhanced
  • Performance checksMonthly review
  • Monthly maintenance reportsDetailed

Hosting & Tools

  • Managed WordPress hostingIncluded for one eligible website
  • Standard migrationIncluded with hosting
  • SSL with WPFixit hostingIncluded with applicable hosting
  • Staging environmentEligible hosting
  • Selected premium pluginsWhere licensed

Support & Development

  • Technical support and development60 minutes/month
  • Minor content editsWithin 60-minute allowance
  • Priority support handlingPriority
  • Unused support time rolloverNo

Specialist Care

  • WooCommerce and subscription maintenanceNot included as dedicated specialist care
  • Membership and BuddyBoss maintenanceNot included as dedicated specialist care
  • Critical workflow checksNot included

Additional Services

  • Full malware removalSeparately quoted
  • Major development or redesignSeparately quoted
  • Complex integrationsCustom quote
  • Websites coveredOne eligible WordPress installation

Commerce care plan

Essential Maintenance

  • WordPress core, theme and plugin updates
  • Post-update compatibility checks
  • Maintenance-caused fixes
  • Uptime monitoring
  • Monitoring alerts and notifications
  • Update monitoring and notifications
  • Backup monitoring
  • Malware scanning
  • Known vulnerability checks
  • Routine security reviewsEnhanced
  • Performance checksMonthly review
  • Monthly maintenance reportsCommerce-focused

Hosting & Tools

  • Managed WordPress hostingIncluded for one eligible website
  • Standard migrationIncluded with hosting
  • SSL with WPFixit hostingIncluded with applicable hosting
  • Staging environmentEligible hosting
  • Selected premium pluginsWhere licensed

Support & Development

  • Technical support and development90 minutes/month
  • Minor content editsWithin 90-minute allowance
  • Priority support handlingPriority
  • Unused support time rolloverNo

Specialist Care

  • WooCommerce and subscription maintenanceIncluded for agreed stack
  • Membership and BuddyBoss maintenanceIncluded for agreed stack
  • Critical workflow checksUp to 2 agreed workflows/month

Additional Services

  • Full malware removalSeparately quoted
  • Major development or redesignSeparately quoted
  • Complex integrationsAssessment/custom quote
  • Websites coveredOne eligible WordPress installation

Starter Care

Essential WordPress maintenance without the hassle.

Keep your WordPress website updated, monitored and maintained with ongoing technical oversight. Suitable for standard business and brochure websites that need routine maintenance without a monthly development allowance.

WordPress maintenance

  • Core, theme and plugin updates
  • Basic post-update compatibility checks
  • Maintenance-related issue handling within scope

Monitoring and notifications

  • Website availability monitoring
  • Relevant monitoring alerts
  • Update monitoring and notifications
  • Important findings communicated where needed

Backups and security

  • Backup-status checks
  • Malware scanning
  • Known vulnerability checks
  • Routine security reviews

Performance oversight

  • Basic performance checks
  • Recommendations for identified problems

Monthly reporting

  • Completed maintenance
  • Monitoring findings
  • Relevant security information
  • Work carried out

Hosting

  • Existing hosting may be retained
  • Managed hosting available separately
  • One standard initial migration included when WPFixit hosting is purchased, subject to eligibility

Not included

  • General technical support hours
  • Unrelated bug fixes
  • Content updates
  • Major development
  • Full malware removal
  • Extensive restoration
  • Major performance optimisation

Pro Care

Complete WordPress care, hosting and technical support.

Ongoing WordPress maintenance with managed hosting, priority handling and dedicated monthly technical time for businesses needing more hands-on support.

Includes everything in Starter, plus:

Managed hosting

  • One eligible WordPress website
  • One standard initial migration when hosting is included
  • You may retain external hosting

Monthly technical support

  • 60 minutes each month in total
  • Small WordPress fixes
  • Minor Elementor changes
  • Technical troubleshooting
  • Content edits
  • Small development tasks
  • Minor plugin or configuration assistance
  • Eligible tasks share the same allowance
  • Unused time does not roll over
  • Additional work requires approval

Priority handling

  • Priority during normal business hours
  • No guaranteed response or resolution time

Enhanced security

  • Additional security finding reviews
  • Known vulnerability oversight
  • Maintenance-related risk checks

Performance

  • Monthly performance review
  • Recommendations where required

Staging

  • Where supported by eligible hosting
  • For appropriate higher-risk maintenance activity

Premium tools

  • Selected tools only where the vendor licence permits

Reporting

  • Detailed monthly maintenance report
  • Included technical-support activity

Not included

  • Open-ended support
  • Major development or redesign
  • Open-ended content edits
  • Full malware removal
  • Major incident recovery
  • Dedicated commerce or membership flow testing
  • Unsupported premium software

Commerce care plan

Specialist WordPress maintenance for websites your customers depend on.

Advanced maintenance for online stores, recurring subscriptions, membership platforms and communities with business-critical customer functionality.

Includes everything in Pro, plus:

Specialist stack maintenance

  • Routine updates and compatibility oversight for an agreed supported plugin configuration
  • WooCommerce, when it is part of the agreed stack
  • WooCommerce Subscriptions, when it is part of the agreed stack
  • MemberPress and other approved membership plugins, when agreed
  • BuddyBoss, for an eligible community installation
  • Approved payment and membership integrations that are part of the agreed stack
  • Not every plugin or integration is covered automatically

Critical workflow checks

  • Up to two agreed workflows checked each month
  • Examples include cart and checkout availability, customer account login, membership registration or access, protected content access, subscription-related account access, and BuddyBoss community login or member area
  • Workflows are selected during onboarding
  • Checks use safe methods
  • Live payment transactions, real subscription renewals, destructive testing and continuous transaction monitoring are not part of the check

Enhanced compatibility

  • Review of significant updates that affect the agreed commerce or membership configuration

Reporting

  • Maintenance activity
  • Relevant warnings
  • Results of the agreed functional checks

Support and hosting

  • 90 minutes each month, shared across eligible minor fixes, troubleshooting, content edits and development
  • Unused time does not roll over
  • The two agreed monthly workflow checks are separate from this allowance
  • One eligible managed hosting website
  • One standard initial migration when hosting is included

Eligibility

  • One eligible WordPress installation with an agreed commerce, membership or community stack
  • Complex combinations may need assessment, including a highly customised checkout, several connected membership systems, complex external API integrations, an advanced BuddyBoss installation, bespoke commerce functionality, or high-demand hosting
  • Some websites need Custom & Complex Website Care pricing

Not included

  • Continuous transaction monitoring
  • Guaranteed successful payments
  • Guaranteed subscription renewals
  • Major custom integrations
  • New feature development
  • Bulk subscription or payment data recovery
  • Full malware cleanup
  • Open-ended third-party incident recovery
  • BuddyBoss mobile app development or maintenance
  • 24/7 human incident response

Shared scope

These limits apply to every care plan. They are not a separate product.

Website coverage
One eligible WordPress installation per subscription.
Migration
One standard initial migration when WPFixit hosting is included or purchased.
Maintenance
Routine agreed updates and related checks. This is not open-ended remediation of unrelated faults.
Support time
Starter includes no general support time. Pro includes 60 minutes each month. Commerce care plan includes 90 minutes each month. Each allowance covers eligible minor fixes, troubleshooting, content edits and development. Unused time does not roll over.
Monitoring
Automated alerts do not mean 24/7 human intervention.
Security
Scanning and reviews do not guarantee immunity from malware or attacks.
Malware removal
Full cleanup and major recovery are quoted separately.
Staging
Available only where the hosting environment supports it.
Premium software
Use of premium tools is subject to the actual vendor licence.
Hosting
Subject to eligibility and the hosting-service terms. Hosting is set up after purchase and is not activated automatically.
Additional work
Further work needs a separate scope and approval before it is charged.
Billing
Monthly or yearly billing follows the WooCommerce variation you choose. Cancellation and refunds follow the published policies.

FAQ

Care plan questions

Can't find an answer? Get in touch and we'll help.

Ready to choose a plan?

Pick a care plan when its store price is available, or ask about custom and agency work.

View care plans Contact WPFixit